Delivery & shipping

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Delivery Time= Processing Time + Shipping Time

All Kidwis items are made-to-order. For every piece in our collection, the estimated processing time is listed on the product page.
Add the processing time to the shipping time for an estimate as to when you will receive your order.

Processing Time

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Processing time differs from product to product. Some popular styles can be shipped out within 24 hours, while engraved or custom orders may take 3-5 working days. The estimated processing time is listed on the product page. Once your order is shipped, you will receive a shipping notification to your PayPal email address notifying you of your tracking details and projected delivery date.

Shipping Time

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Shipping to USA

We are pleased to offer FREE Standard shipping over $59+ to the entire US. For faster shipping service, you can select from our Express Shipping options.

COUNTRY United States

Express RATES SHIPPING TIME US$13.99 FREE On Orders Over $179.00 5-8 working days

Standard RATES SHIPPING TIME US$6.99 On Orders $0-$59 FREE On Orders Over $59.00 7-12 working days

Note: For U.S. orders, you must sign for purchases of $300 or more regardless of any signature waiver on file with the carrier. Any order of $300 or over needs an adult signature.

* Express Shipping cannot deliver to P.O. Boxes or military addresses. We could only ship to P.O. Boxes and military addresses (APO, FPO) address via Standard Shipping method.

* Above shipping times are estimates quoted by our courier companies, so Kidwis cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Kidwis will do our best to limit any inconveniences that may arise.

 1.International Shipping Service & Delivery Area

We currently offer delivery to US(excluding Guam; Virgin Islands), UK, Germany, France, Australia, Italy, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, Switzerland, Canada, Denmark, Austria, Belgium, Czechia, Finland, Ireland, Israel, Norway, United Arab Emirates,Bahrain, Brazil, Bulgaria, Cambodia, Chile, Colombia, French Polynesia, Greece, Hungary, Iceland, Kuwait, Latvia, Luxembourg, Mexico, Pakistan, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Thailand, Vietnam, Malta, Kazakhstan, Russia, Lebanon, Philippines, Angola, Cyprus, Ghana, Kenya, Morocco, Namibia, Nigeria, Rwanda, South Africa, Tanzania, Uganda, Croatia, Estonia, Lithuania, Malaysia, China (Hong Kong, Taiwan, Macau),Japan,Singapore, South Korea.

Shipping methods: USPS,Yun Express, FedEx, DHL, UPS, EMS, Post Service

 

 2.Shipping Time & Fee

2.1 Shipping Time

Quick Reference: You can quickly view the delivery timeframe for your country/region by checking the country code.

HK / MC / TW / JP/ SG: 4-8 Business Days

7-12 Business Days:  UK / FR / AU / KR / DE / IT / ES/ PL / NL / AT / IE / SE / RO / DK / BE / NZ / HU / IE / PT / IL / BG / FI / SK / AE / CZ / TR / CA / NO / MX / CH / GR / ZA  

The time frame of order delivery is divided into two parts:
a.Processing time: 3-5 Business Days
b.Shipping time:

Note: Shipping times are normal in-transit times under normal circumstances. In exceptional circumstances, delays may occur.

2.2 Shipping Fee 

For orders over $59, enjoy free shipping (excluding Bahrain, Brazil, Bulgaria, Cambodia, Chile, Colombia, French Polynesia, Greece, Hungary, Iceland, Kuwait, Latvia, Luxembourg, Mexico, Pakistan, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Thailand, Vietnam, Malta, Kazakhstan, Russia, Lebanon, Philippines, Angola, Cyprus, Ghana, Kenya, Morocco, Namibia, Nigeria, Rwanda, South Africa, Tanzania, Uganda, Croatia, Estonia, Lithuania, Malaysia).  If you require a faster or designated courier service, please contact service@kidwis.com for a quote.

The specific shipping costs can be viewed after filling in the address on the checkout page.

 

3.Do I need to pay for the tax?

For most countries, our shipping charges include import duties, but for some countries (eg Brazil, Switzerland), import duties may apply and the buyer or recipient of the shipment is responsible for taxes and duties.If you are in doubt, please consult your country's customs office before ordering.

 

Shipping Notice

KIDWIS assumes no responsibility for delayed or rejected orders due to the following reasons:

1. Shipping time might be delayed for 1-2 days for transportation to remote regions.
2. Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
3. Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
4. Aviation contraband, mobile phones, electronic products, fragile products, and other products that are not available for air freight service due to aviation security regulations.
5. Shipments that are confiscated or disposed of due to a violation of transportation regulations.
6. Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
7. The consignee's address is a school, unit, or residential community where the courier has no access.